Terms and Conditions

By purchasing or using our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

✪ Product Use

• Our skin and hair care products are for external use only.
• Always perform a patch test before full application to avoid adverse reactions.
• Discontinue use immediately if irritation, redness, or discomfort occurs.
• Consult a healthcare professional before use if you are pregnant, nursing, or have a medical condition.

✪ Medical Disclaimer

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• The information provided on our packaging, website, or marketing materials is for informational purposes only and does not substitute for professional medical advice.
• Individual results may vary.

✪ Allergy Warning

• Some products may contain natural ingredients, essential oils, or nut derivatives.
• Customers are responsible for checking the ingredient list for potential allergens.
• We are not liable for any allergic reactions or adverse effects caused by product use.

✪ Orders & Payments

• All prices are listed in Indian Rupees (INR) and are subject to change without notice.
• We reserve the right to cancel or refuse any order at our discretion.

✪ Shipping & Delivery

• We aim to process and ship orders within [3–5] business days.
• Delivery timelines are estimates and may vary depending on location and shipping carrier.
• We are not responsible for delays caused by customs or external shipping factors.

✪ Returns & Refunds

• Reward points used for the order will not be recredited in case of cancellations or RTO (Return to Origin). If the order not shipped, contact us for refund.
• Due to the personal nature of our products, we do not accept returns or offer refunds unless the product is damaged or incorrect.
• Claims must be made within 7 days of delivery with proof of purchase and photographic evidence.
• Please record a video while unboxing the parcel and share it with us for verification.

✪ Intellectual Property

• All product names, designs, logos, images, and content are the intellectual property of Divinarts.
• Unauthorized use or reproduction is strictly prohibited.

✪ Limitation of Liability

• We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
• Your sole remedy is to stop using the product.

✪ Governing Law

These Terms are governed by and construed in accordance with the laws.

✪ Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our products or website constitutes acceptance of the revised Terms.